At goodAcademic we take confidentiality very seriously. However, we have noticed that sometimes communication between experts and customers in chat within some orders tends to ignore the sensitive principles of confidentiality. Because of this, we have decided to introduce two principles of confidentiality we ask all customers to follow:
Do not share your personal contacts with your expert.
This includes your first and last name, email address, phone number, university or school you attend, or your home address. If you need to share any materials, upload them onto your order page, or use a free file-sharing website.
Do not give the expert your login details to your school or university website.
If you need to share information, retrieve it yourself and upload it using one of the methods described in the previous paragraph. Giving anyone access to your personal log is something we strongly discourage.