Part 1: “What gets measured, gets done” Part 2: Benchmarking and Graphical Tools

August 8, 2023August 8, 2023 Discipline: Other

IMPORTANT: Please read the intructions carefully. DoNOT write too complicated, but still academic. 

See attche files in order to do this assignment. No plagiarism, please upload plagiarism report. 
PART 1: 

In discussing the Ten Principles of Effective Measurement (Juran, p. 579) your author says, “Quality measurement is central to quality control and improvement. What gets measured, gets done.”

  • What does this mean? Illustrate with an example from your personal or business life to show how the presence of measurement inspires action.

PART 2: 

  1. What is Benchmarking and what are its main objectives?
  2. Develop an Affinity Diagram. See pages 540-541 of your Defeo text. Use the data from Week 2 Discussion on Quality Gaps. Sort the data into like groups and then create a title for each category.

SEE ATTACHED FILES. 

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