Customer service centers of some companies use software to analyze a customer’s words, categorize the customer’s personality type, and help determine how the service agent can best respond to the customer. The system saves information associated with the customer’s phone number so that on subsequent calls, the system can route the call to a service […]
Discipline: Information ethics
You are in the market for a new car. Which model do you select—the autonomous or traditional model? Why?You are in the market for a new car. Which model do you select—the autonomous or traditional model? Why?
It is 2025 and fully automated self-driving cars (“complete” with no steering wheel) are now widely availabe. In fact, such cars can be bought for only a $5,000 premium over traditional, nonautomated cars. You are in the market for a new car. Which model do you select—the autonomous or traditional model? Why? Length: This assignment […]
Option #1: Exploring and Evaluating Types of Sources in Relation to the Information Cycle for Global Warming and what We can do about itOption #1: Exploring and Evaluating Types of Sources in Relation to the Information Cycle for Global Warming and what We can do about it
Locate two sources that relate to the topic you chose last week (The topic is Global warming and what we can do about it) in two different types of formats—for example: a newspaper or popular magazine, an Internet website, a trade magazine, a peer-reviewed journal, a documentary. Be sure to clearly identify the author, […]
You and your team have been hired to assess the computer security of a small retailer. Where would you begin your assessment? What would you look for?You and your team have been hired to assess the computer security of a small retailer. Where would you begin your assessment? What would you look for?
The presentation should be 6 Slides, not counting your title, agenda, or reference slides. This assignment requires you to analyze one (1) situation from the Situation Paper to be found here. To analyze a situation, students shall use the five-step process described in Lecture 2 (pp. 6-8 in the Ethics in Information Technology textbook by Awari & Warjurkar, […]