Develop a crisis communication plan for a biological raw material supplier, please include the following sections at minimum:
1.General strategy/principles, practices, and “tips” for crisis communications
2.The basic plan in terms of processes (e.g., who creates draft communications,
who approves them)
3.General content (eneral crisis communication section,often in the form of templates)
4.In your crisis-specific section, you should use the three crises listed below (including, at a
minimum, a separate communications message template for each of the three
specific crises).
crisis 1:No Source material/supply chain issue
crisis 2:·Bacterial Contamination of products
crisis 3:·Environmental change, such as using less plastic
Be sure to include the following in the plan:
1. When a crisis hits, how long should it take the company to communicate internally and externally about the crisis?
2. Who should be the spokesperson during a crisis?
3. What communication methods should they use—both internally and externally?
4. How should their communications be received? And what effect should it have on the crisis itself?
5.When they communicate on social media, how should people respond to their communication?
Structure is to be:
1. General Protocol
2.Internal communications
3. External communications
Attached are the stakeholders and those who are to be in the crisis management team. Please feel free to add additional members.