{"id":6182,"date":"2023-02-27T23:51:08","date_gmt":"2023-02-27T23:51:08","guid":{"rendered":"https:\/\/www.goodacademic.com\/blog\/questions\/case-study-on-fat-angelos-italian-restaurant-of-management-opertaions-technology\/"},"modified":"2023-02-27T23:51:08","modified_gmt":"2023-02-27T23:51:08","slug":"case-study-on-fat-angelos-italian-restaurant-of-management-opertaions-technology","status":"publish","type":"questions","link":"https:\/\/www.goodacademic.com\/blog\/questions\/case-study-on-fat-angelos-italian-restaurant-of-management-opertaions-technology\/","title":{"rendered":"Case study on Fat Angelo’s Italian Restaurant of Management opertaions technology"},"content":{"rendered":"

 <\/p>\n

Read the Fat Angelo’s Italian Restaurant case study located in the Case Study<\/em><\/u> folder. This is a team exercise. You will compile your answers in a Microsoft Word document following APA writing standards. <\/p>\n

1) Summarize the problem identified in the case study.<\/p>\n

2) Using the data provided in the case and the information in the exhibits provided at the end of the case:<\/p>\n

a) Quantify the lost revenue due to customers balking.<\/p>\n

b) Identify potential bottlenecks to turning tables more rapidly.<\/p>\n

c) Calculate the customer wait time for each time period – See Exhibit 4.<\/p>\n

d) Calculate the impact of balking customers on Fat Angelo’s bottom line (This is different that the lost revenue you noted in 2a).<\/p>\n

e) Evaluate the impacts of the Groupon and early-bird discounts.<\/p>\n

f) Perform a break-even analysis for the Groupon option.<\/p>\n

g) Would you recommend that Douglas utilize Groupon to address his problem? Explain your answer.<\/p>\n

h) What recommendations would you provide Douglas to enhance the customer waiting experience? Justify your recommendations.<\/p>\n

These should be compulsorily identified –<\/p>\n