{"id":33174,"date":"2023-09-07T00:57:17","date_gmt":"2023-09-07T00:57:17","guid":{"rendered":"https:\/\/www.goodacademic.com\/blog\/questions\/explanation-of-benefits-payment-adjudication-refunds-follow-ups-and-appeals\/"},"modified":"2023-09-07T00:57:17","modified_gmt":"2023-09-07T00:57:17","slug":"explanation-of-benefits-payment-adjudication-refunds-follow-ups-and-appeals","status":"publish","type":"questions","link":"https:\/\/www.goodacademic.com\/blog\/questions\/explanation-of-benefits-payment-adjudication-refunds-follow-ups-and-appeals\/","title":{"rendered":"Explanation of Benefits,  Payment Adjudication, Refunds, Follow- Ups and Appeals"},"content":{"rendered":"<p style=\"font-size: 12px; cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\"><strong style=\"cursor: auto;\">Assignment:<\/strong><\/span><\/p>\n<p style=\"font-size: 12px; cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">Students will complete the following scenario as an essay.<\/span><\/p>\n<p style=\"font-size: 12px; cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">As you are completing your audits you observe Mary Johnson\u2019s chart and notice the following:<\/span><\/p>\n<p style=\"font-size: 12px; cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">Mary Johnson saw Dr. Nichols today for a well-woman exam. Total charges are $185.00. Mary has two insurance companies:<\/span><\/p>\n<p style=\"font-size: 12px; cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\"><br \/><\/span><\/p>\n<div style=\"font-size: 12px; cursor: auto;\">\n<table style=\"cursor: auto;\">\n<tbody style=\"cursor: auto;\">\n<tr style=\"cursor: auto;\">\n<td style=\"cursor: auto;\">\n<p style=\"cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">Primary Insurance<\/span><\/p>\n<\/td>\n<td style=\"cursor: auto;\">\n<p style=\"cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">Secondary Insurance<\/span><\/p>\n<\/td>\n<\/tr>\n<tr style=\"cursor: auto;\">\n<td style=\"cursor: auto;\">\n<p style=\"cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">BCBS<\/span><\/p>\n<\/td>\n<td style=\"cursor: auto;\">\n<p style=\"cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">Cigna Health Care<\/span><\/p>\n<\/td>\n<\/tr>\n<tr style=\"cursor: auto;\">\n<td style=\"cursor: auto;\">\n<p style=\"cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">Copay: $25.00<\/span><\/p>\n<\/td>\n<td style=\"cursor: auto;\">\n<p style=\"cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">Deductible: $200.00 (already met)<\/span><\/p>\n<\/td>\n<\/tr>\n<tr style=\"cursor: auto;\">\n<td style=\"cursor: auto;\">\n<p style=\"cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">100% benefit after copay<\/span><\/p>\n<\/td>\n<td style=\"cursor: auto;\">\n<p style=\"cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">80% benefit after deductible<\/span><\/p>\n<\/td>\n<\/tr>\n<tr style=\"cursor: auto;\">\n<td style=\"cursor: auto;\">\n<p style=\"cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">Allowed amount: $150.00<\/span><\/p>\n<\/td>\n<td style=\"cursor: auto;\">\n<p style=\"cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">Allowed amount: $125.00<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"font-size: 12px; cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\"><br style=\"cursor: auto;\"><\/span><\/p>\n<div style=\"font-size: 12px; cursor: auto;\"><\/div>\n<p><br style=\"cursor: auto;\"><\/p>\n<table style=\"font-size: 12px; cursor: auto;\">\n<colgroup style=\"cursor: auto;\">\n<col style=\"cursor: auto;\">\n<col style=\"cursor: auto;\"><\/colgroup>\n<tbody style=\"cursor: auto;\">\n<tr style=\"cursor: auto;\">\n<td style=\"cursor: auto;\">\n<p style=\"cursor: auto;\"><span style=\"color: var(--color-1); font-size: 14pt; font-variant-caps: inherit; background-color: var(--color-6);\">Both claims were submitted at the same time in error.<\/span><\/p>\n<p style=\"cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">Money collected from the patient: $0.00<\/span><\/p>\n<ol style=\"cursor: auto;\">\n<li style=\"cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">Complete the following questions providing rationales for your responses:<\/span>\n<ol style=\"cursor: auto;\">\n<li style=\"cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">How much money did Dr. Nichols receive?<\/span><\/li>\n<li style=\"cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">How much should BCBS have paid?<\/span><\/li>\n<li style=\"cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">How much should Cigna have paid?<\/span><\/li>\n<li style=\"cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">How much is this claim overpaid?<\/span><\/li>\n<li style=\"cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">Who overpaid on this claim?<\/span><\/li>\n<li style=\"cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">What would be your next steps?<\/span><\/li>\n<\/ol>\n<\/li>\n<li style=\"cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">Address how this situation might be avoided in the future: Be specific and provide steps.<\/span><\/li>\n<li style=\"cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">The well-woman exam showed this patient due to a family history of cancer would benefit from BRCA genetic testing and both insurance companies denied this claim. Format a letter of appeal or BRCA testing.<\/span><\/li>\n<\/ol>\n<p style=\"cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\">This assignment is completed as an APA-style paper and should be at least 2-3&nbsp;pages in length. Demonstrate your business knowledge and professional ethics in your response.<\/span><\/p>\n<p style=\"cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\"><i style=\"cursor: auto;\"><span style=\"cursor: auto;\"><\/span><\/i><\/span><\/p>\n<p style=\"cursor: auto;\"><span style=\"font-size: 14pt; cursor: auto;\"><br style=\"cursor: auto;\"><br style=\"cursor: auto;\"><\/span><\/p>\n<\/td>\n<td style=\"cursor: auto;\">\n<p style=\"cursor: auto;\"><\/p>\n<p style=\"cursor: auto;\"><\/p>\n<p style=\"cursor: auto;\"><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Assignment: Students will complete the following scenario as an essay. As you are completing your audits you observe Mary Johnson\u2019s chart and notice the following: Mary Johnson saw Dr. Nichols today for a well-woman exam. Total charges are $185.00. Mary has two insurance companies: Primary Insurance Secondary Insurance BCBS Cigna Health Care Copay: $25.00 Deductible: [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":[],"disciplines":[1110],"paper_types":[],"tagged":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/questions\/33174"}],"collection":[{"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/questions"}],"about":[{"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/types\/questions"}],"author":[{"embeddable":true,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/comments?post=33174"}],"version-history":[{"count":0,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/questions\/33174\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/media?parent=33174"}],"wp:term":[{"taxonomy":"disciplines","embeddable":true,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/disciplines?post=33174"},{"taxonomy":"paper_types","embeddable":true,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/paper_types?post=33174"},{"taxonomy":"tagged","embeddable":true,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/tagged?post=33174"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}