{"id":24462,"date":"2023-07-17T18:33:26","date_gmt":"2023-07-17T18:33:26","guid":{"rendered":"https:\/\/www.goodacademic.com\/blog\/questions\/how-does-the-implementation-of-customer-relationship-management-crm-systems-impact-customer-retention-and-sales-performance-in-the-banking-sector\/"},"modified":"2023-07-17T18:33:26","modified_gmt":"2023-07-17T18:33:26","slug":"how-does-the-implementation-of-customer-relationship-management-crm-systems-impact-customer-retention-and-sales-performance-in-the-banking-sector","status":"publish","type":"questions","link":"https:\/\/www.goodacademic.com\/blog\/questions\/how-does-the-implementation-of-customer-relationship-management-crm-systems-impact-customer-retention-and-sales-performance-in-the-banking-sector\/","title":{"rendered":"How does the implementation of customer relationship management (CRM) systems impact customer retention and sales performance in the banking sector?"},"content":{"rendered":"<p>Research question:<br \/>\nHow does the implementation of customer relationship management (CRM) systems impact customer retention and sales performance in the banking sector?<\/p>\n<div><\/p>\n<div>&nbsp;introduction =<\/div>\n<div>\u2043\ttalk about customer relationship management systems in business&nbsp;<\/div>\n<div>&nbsp;\u2043\tintroduce customer retention<br \/>\n\t\u2043\ttalk about how sales performance are dependent on customers&nbsp;<\/div>\n<div>&nbsp;\u2043\tget into the importance of interacting with customers and potential customers&nbsp;<\/div>\n<div>&nbsp;\u2043\tshow evidence of benefits of implementing CRM from the real world and how it increases sales performance in the banking sector&nbsp;<\/div>\n<div>&nbsp;MOST importantly:<\/div>\n<div>&nbsp;Why are you investigating this?<\/div>\n<div>&nbsp;How did your interest in this topic lead you to wanting to investigate it?&nbsp;<\/div>\n<div><\/div>\n<div>&nbsp;Methodology=&nbsp;<\/div>\n<div>1.\tsources :<\/div>\n<div>\u2043\ttalk about the sources ur gonna use&nbsp;<\/div>\n<div>&nbsp;\u2043\tare they primary? secondary?&nbsp;<\/div>\n<div>&nbsp;\u2043\twhy did u choose them&nbsp;<\/div>\n<div>&nbsp;\u2043\thow are they related to ur investigation&nbsp;<\/div>\n<div><\/div>\n<div>&nbsp;2.\ttools :<\/div>\n<div>\u2043\twhich analytical tool (business tools) will u use&nbsp;<\/div>\n<div>&nbsp;\u2043\twhy did u choose them&nbsp;<\/div>\n<div>&nbsp;\u2043\twhat will they help u reveal?&nbsp;<\/div>\n<div><\/div>\n<div>&nbsp;tools:&nbsp;<\/div>\n<div>&nbsp;\u2043\tuse the tools and analyze real world businesses&nbsp;<\/div>\n<div>&nbsp;\u2043\ttalk about your findings&nbsp;<\/div>\n<div><\/div>\n<div>&nbsp;data analysis:&nbsp;<\/div>\n<div>&nbsp;\u2043\tanalyze your findings<\/div>\n<div>&nbsp;\u2043\ttalk about what they&nbsp;<\/div>\n<div><\/div>\n<div>show\/prove&nbsp;<\/div>\n<div>&nbsp;\u2043\trelate back to the research question<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Research question: How does the implementation of customer relationship management (CRM) systems impact customer retention and sales performance in the banking sector? &nbsp;introduction = \u2043 talk about customer relationship management systems in business&nbsp; &nbsp;\u2043 introduce customer retention \u2043 talk about how sales performance are dependent on customers&nbsp; &nbsp;\u2043 get into the importance of interacting with [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":[],"disciplines":[1112],"paper_types":[],"tagged":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/questions\/24462"}],"collection":[{"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/questions"}],"about":[{"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/types\/questions"}],"author":[{"embeddable":true,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/comments?post=24462"}],"version-history":[{"count":0,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/questions\/24462\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/media?parent=24462"}],"wp:term":[{"taxonomy":"disciplines","embeddable":true,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/disciplines?post=24462"},{"taxonomy":"paper_types","embeddable":true,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/paper_types?post=24462"},{"taxonomy":"tagged","embeddable":true,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/tagged?post=24462"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}