{"id":23376,"date":"2023-07-07T21:15:34","date_gmt":"2023-07-07T21:15:34","guid":{"rendered":"https:\/\/www.goodacademic.com\/blog\/questions\/you-are-communications-lead-at-the-lookout-a-restaurant-chain-involved-in-a-public-health-scandal-customers-have-become-ill-and-were-infected-with-e-coli-the-company-is-implementing-strategies-to\/"},"modified":"2023-07-07T21:15:34","modified_gmt":"2023-07-07T21:15:34","slug":"you-are-communications-lead-at-the-lookout-a-restaurant-chain-involved-in-a-public-health-scandal-customers-have-become-ill-and-were-infected-with-e-coli-the-company-is-implementing-strategies-to","status":"publish","type":"questions","link":"https:\/\/www.goodacademic.com\/blog\/questions\/you-are-communications-lead-at-the-lookout-a-restaurant-chain-involved-in-a-public-health-scandal-customers-have-become-ill-and-were-infected-with-e-coli-the-company-is-implementing-strategies-to\/","title":{"rendered":"You are communications lead at The Lookout, a restaurant chain involved in a public health scandal. Customers have become ill and were infected with E. coli. The company is implementing strategies to improve restaurant sanitation, including more training."},"content":{"rendered":"<h3 style=\"margin: 45px 0px 15px; padding-bottom: 10px; font-weight: 600; line-height: 1.1; cursor: auto; color: inherit; font-size: unset;\">Section 1:<\/h3>\n<p style=\"margin: 0px 0px 10px; line-height: 1.5; cursor: auto; font-size: unset;\">Analyze all relevant information, including that from your own research. Begin an essay that explains the problem and your ideas for addressing the situation thoroughly. What internal and external communication strategies should the company use to keep both customers and clients abreast of the situation? Then include a sample<span style=\"cursor: auto; font-size: unset;\">&nbsp;<\/span><b style=\"cursor: auto; font-size: unset;\">incident report<\/b>that could address all relevant components. Explain your choice of wording.<\/p>\n<h3 style=\"margin: 45px 0px 15px; padding-bottom: 10px; font-weight: 600; line-height: 1.1; cursor: auto; color: inherit; font-size: unset;\">Section 2:<\/h3>\n<p style=\"margin: 0px 0px 10px; line-height: 1.5; cursor: auto; font-size: unset;\">Write 3-4<span style=\"cursor: auto; font-size: unset;\">&nbsp;<\/span><b style=\"cursor: auto; font-size: unset;\">memo types<\/b><span style=\"cursor: auto; font-size: unset;\">&nbsp;<\/span>addressing the situation from different angles. Topics to consider include:<\/p>\n<ul style=\"margin-bottom: 10px; cursor: auto; font-size: unset;\">\n<li style=\"padding: 5px 0px; cursor: auto; font-size: unset;\">Explain how the problem can be addressed<\/li>\n<li style=\"padding: 5px 0px; cursor: auto; font-size: unset;\">Explain the progress to date<\/li>\n<li style=\"padding: 5px 0px; cursor: auto; font-size: unset;\">Respond to inquiries about the situation<\/li>\n<li style=\"padding: 5px 0px; cursor: auto; font-size: unset;\">Spread information about the result of any lab reports<\/li>\n<\/ul>\n<h3 style=\"margin: 45px 0px 15px; padding-bottom: 10px; font-weight: 600; line-height: 1.1; cursor: auto; color: inherit; font-size: unset;\">Section 3:<\/h3>\n<p style=\"margin: 0px 0px 10px; line-height: 1.5; cursor: auto; font-size: unset;\">Write a<span style=\"cursor: auto; font-size: unset;\">&nbsp;<\/span><b style=\"cursor: auto; font-size: unset;\">website page<\/b><span style=\"cursor: auto; font-size: unset;\">&nbsp;<\/span>that explains how the company has fixed the situation and is trying to repair its image. Consider the following:<\/p>\n<ul style=\"margin-bottom: 10px; cursor: auto; font-size: unset;\">\n<li style=\"padding: 5px 0px; cursor: auto; font-size: unset;\">Reassure the public that the problem has been addressed<\/li>\n<li style=\"padding: 5px 0px; cursor: auto; font-size: unset;\">Emphasize your company&#8217;s commitment to health and safety<\/li>\n<li style=\"padding: 5px 0px; cursor: auto; font-size: unset;\">Spread information about a free meal promotion<\/li>\n<\/ul>\n<p><br style=\"cursor: auto; font-size: unset;\"><br style=\"cursor: auto; font-size: unset;\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Section 1: Analyze all relevant information, including that from your own research. Begin an essay that explains the problem and your ideas for addressing the situation thoroughly. What internal and external communication strategies should the company use to keep both customers and clients abreast of the situation? Then include a sample&nbsp;incident reportthat could address all [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":[],"disciplines":[186],"paper_types":[],"tagged":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/questions\/23376"}],"collection":[{"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/questions"}],"about":[{"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/types\/questions"}],"author":[{"embeddable":true,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/comments?post=23376"}],"version-history":[{"count":0,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/questions\/23376\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/media?parent=23376"}],"wp:term":[{"taxonomy":"disciplines","embeddable":true,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/disciplines?post=23376"},{"taxonomy":"paper_types","embeddable":true,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/paper_types?post=23376"},{"taxonomy":"tagged","embeddable":true,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/tagged?post=23376"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}