{"id":18770,"date":"2023-05-06T00:48:46","date_gmt":"2023-05-06T00:48:46","guid":{"rendered":"https:\/\/www.goodacademic.com\/blog\/questions\/discuss-the-cause-and-effect-for-the-possible-causes-of-the-25-tip-service-upset-select-one-possible-root-cause-and-explain-how-you-would-investigate-and-fix-it\/"},"modified":"2023-05-06T00:48:46","modified_gmt":"2023-05-06T00:48:46","slug":"discuss-the-cause-and-effect-for-the-possible-causes-of-the-25-tip-service-upset-select-one-possible-root-cause-and-explain-how-you-would-investigate-and-fix-it","status":"publish","type":"questions","link":"https:\/\/www.goodacademic.com\/blog\/questions\/discuss-the-cause-and-effect-for-the-possible-causes-of-the-25-tip-service-upset-select-one-possible-root-cause-and-explain-how-you-would-investigate-and-fix-it\/","title":{"rendered":"Discuss the cause-and-effect for the possible causes of the $25 tip service upset. Select one possible root cause and explain how you would investigate and fix it"},"content":{"rendered":"

Overview<\/span><\/p>\n

An entrepreneur, Abby Martin, must make short- and long-term decisions about how to manage and grow her restaurant business. The short-term issue is how to handle an extra $25 tip on a customer\u2019s bill the customer says he did not authorize. The long-term decision is whether to pursue an aggressive growth strategy by adding twenty restaurants, do nothing, or something in between.<\/p>\n

The following information regarding the possible causes of the $25 tip service upset is provided.<\/p>\n

   <\/span>The customer is responsible to tip properly, add the bill and tip correctly, write legibly, retain the second receipt, and drink alcohol responsibility.<\/p>\n

\u00b7       <\/span>The employee is responsible for typing the bill in the register\/computer correctly, go back to the customer if the tip is unreadable and verify the correct amounts, and to be honest.<\/p>\n

\u00b7       <\/span>The restaurant manager is responsible to investigate the store\u2019s receipt history and find this transaction, audit the source of the error if possible, such as a miss-typed decimal or extra zero, and contact the Credit Card Company and customer to resolve the issue.<\/p>\n

The credit card company, a third-party provider in this value chain, is responsible to provide records of the electronic transaction, help resolve the issue, and issue a debt or credit to the customer and\/or restaurant if needed.<\/span><\/p>\n

Write a 3\u20135-page paper and address the following Questions:<\/span><\/p>\n

1.      <\/span><\/span>Discuss the cause-and-effect for the possible causes of the $25 tip service upset. Select one possible root cause and explain how you would investigate and fix it.<\/span><\/p>\n

2.      <\/span><\/span>Critique the current \u201cinformal\u201d quality control system. What changes and improvements do you recommend if Sunshine expands to 20 restaurants?<\/span><\/p>\n

3.      <\/span><\/span>What are your short- and long-term recommendations? Explain your rationale for these recommendations.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Overview An entrepreneur, Abby Martin, must make short- and long-term decisions about how to manage and grow her restaurant business. The short-term issue is how to handle an extra $25 tip on a customer\u2019s bill the customer says he did not authorize. The long-term decision is whether to pursue an aggressive growth strategy by adding […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":[],"disciplines":[706],"paper_types":[],"tagged":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/questions\/18770"}],"collection":[{"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/questions"}],"about":[{"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/types\/questions"}],"author":[{"embeddable":true,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/comments?post=18770"}],"version-history":[{"count":0,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/questions\/18770\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/media?parent=18770"}],"wp:term":[{"taxonomy":"disciplines","embeddable":true,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/disciplines?post=18770"},{"taxonomy":"paper_types","embeddable":true,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/paper_types?post=18770"},{"taxonomy":"tagged","embeddable":true,"href":"https:\/\/www.goodacademic.com\/blog\/wp-json\/wp\/v2\/tagged?post=18770"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}